Title: Effective Communication (section 9)
Sub-Title: Indoor Air Quality Coordinator's Guide
Date of publication: Jan. 02, 2001
URL: www.epa.gov/iaq/schools/tfs/guide9.html
Authors: EPA Indoor Environments Division
Bibliographic info: section 9 of the IAQ on-line information kit
Publisher: U.S. Environmental Protection Agency
Abstract: Good communication can help prevent indoor air quality problems, and can allay unnecessary fears. It involves building rapport with the local media before a potentially serious IAQ problem occurs. The following five objectives are important in assuring good communication between you and the school occupants:

1.provide accurate information about factors that are affecting IAQ 2.clarify the responsibilities and activities of the IAQ Coordinator 3.clarify the responsibilities and activities of each occupant 4.notify occupants and parents of planned activities that may affect IAQ 5.employ good listening skills

Finally, effective communication also involves effective listening. The document then goes on to discuss relevant comunication principles in great detail.

Additional Notes:

Keywords: schools, Tools for Schools Kit, Indoor Air Quality, school, poor ventilation, ventilation, pollution, buildings, students, teachers, school staff, children, asthma, indoor pollutants, childhood disease, missed school, young children,
Record Last Revised: Record #56, revised 1/10/2001

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